In a world of flashy promises and overnight collapses, we believe the crypto industry needs a different approach. At WeChange, we've built our entire platform around four principles: European values, uncompromising security, radical simplicity, and earned trust
Built for Europe, Designed for Europeans
We're not a Silicon Valley startup chasing the next hype cycle. We're not an offshore platform operating in regulatory shadows. We're a European company, built by Europeans, for Europeans.
What does that mean in practice?
Regulatory Excellence
We're pursuing full MiCA (Markets in Crypto-Assets) licensing through the Czech National Bank. This isn't the easy path—it's the right path. MiCA represents the gold standard in crypto regulation, and meeting its requirements means:
- Rigorous oversight of our operations
- Mandatory protection of customer assets
- Clear accountability and governance
- Your right to complain and seek redress
European Data Protection
Your data stays in Europe, protected by GDPR—the world's strongest privacy framework. We don't sell your information. We don't share it with advertisers. We use it only to provide you with our services and meet our legal obligations.
Local Support, Local Understanding
When you contact us, you reach real people who understand European banking, European regulations, and European expectations. No offshore call centres. No bot-driven support. Just knowledgeable professionals who speak your language.
European Banking Integration
We've built seamless connections with European banking infrastructure. SEPA transfers, European cards, and local payment methods work the way you expect them to—quickly, reliably, and affordably.
Security Without Compromise
In crypto, security isn't a feature—it's everything. A single breach can mean devastating losses. That's why we've built security into every layer of our platform.
How We Protect Your Assets
- Cold storage: The vast majority of customer funds are held in offline, air-gapped storage that cannot be accessed remotely. Only a small operational float is kept in hot wallets.
- Multi-signature security: Moving funds requires multiple authorisations from different team members using separate secure devices. No single person can access customer assets.
- Asset segregation: Your assets are kept completely separate from company funds. What's yours stays yours.
- Regular audits: Independent security firms regularly test our systems and verify our controls.
Our Security Culture
Security isn't just about technology—it's about people and processes. Every team member undergoes security training. We operate on the principle of least privilege, meaning people only have access to what they need to do their jobs. We maintain detailed audit logs and conduct regular reviews.
We're paranoid so you don't have to be.
Simplicity by Design
Cryptocurrency has a complexity problem. Too many platforms seem designed to impress other crypto enthusiasts rather than serve actual customers. We take a different approach.
Designed for Real People
Our design philosophy is simple: if something is confusing, we haven't finished designing it. We test our platform with real users—including people who have never touched crypto before—and we keep refining until it's intuitive.
- Clear language: We avoid jargon. When technical terms are necessary, we explain them.
- Guided experiences: Step-by-step flows help you through complex processes like verification and your first purchase.
- Helpful defaults: Smart defaults mean you don't need to understand every option to get a good result.
- Progressive disclosure: Advanced features are there when you need them, but they don't clutter the experience for beginners.
Transparent Pricing
Hidden fees are the enemy of simplicity. Before you make any transaction, you'll see exactly what it will cost. No surprises. No fine print. No "spread" quietly taking extra money without your knowledge.
One Platform, Every Device
Whether you're on your computer at home or your phone on the go, you get the same intuitive experience. Your account, your settings, your transaction history—everything syncs seamlessly.
Trust Is Earned, Not Claimed
Anyone can claim to be trustworthy. We believe trust must be demonstrated through actions, transparency, and accountability.
Radical Transparency
- Clear ownership: You can verify who owns and operates WeChange. No anonymous founders. No shell companies.
- Published policies: Our terms, privacy policy, and procedures are written in plain language and publicly available.
- Regular communication: We keep you informed about platform updates, security matters, and company developments.
- Honest marketing: We don't promise guaranteed returns or hide risks. Crypto is volatile, and we'll never pretend otherwise.
Accountability
- Regulatory oversight: Our MiCA licence means we answer to regulators, not just ourselves.
- Complaint procedures: Clear processes for raising concerns, with escalation paths if you're not satisfied.
- Real consequences: Unlike unregulated platforms, we face real penalties if we don't meet our obligations.
Long-Term Thinking
We're not here to make a quick profit and disappear. We're building a company designed to serve customers for decades. That means making decisions that might cost more today but create lasting value—like pursuing expensive licences, investing in security, and hiring experienced compliance professionals.
Our Promise to You
When you choose WeChange, you're choosing:
- A European company that shares your values and understands your needs
- Security measures that protect your assets as if they were our own
- A platform designed for clarity, not confusion
- A team that earns your trust through actions, not just words
This is what we stand for. This is who we are.
